Early-access support

Help with your Ready account and plan.

Support is founder-operated during early access. It is not monitored continuously.

What support covers

Sign-in and access problems, household invitations, data export or deletion requests, entitlement questions, product errors, accessibility barriers and questions about Guided-request status.

What support does not cover

Emergency dispatch, active incident response, live warnings, 24/7 monitoring, medical, legal, financial or insurance advice, certification, professional verification, or guaranteed response or resolution times.

Before contacting support

Use the recovery message shown in the product, refresh the page and try again. Your saved database state is not removed by a failed screen or request. Do not email documents, medical records, financial records, passwords or exact inventories.

Contact

Email dmeza@mundigroup.ai with the page, what you tried, what happened and your preferred language. Do not include sensitive household details.

Emergency: If danger is immediate, contact local emergency services and follow instructions from public authorities.